Terms & Conditions

 

DISCLAIMER
The Autism Health and Well Being Association Incorporated (AHWBA Inc) website is designed to provide general information only. Any information or services provided by the AHWBA Inc. does not substitute any treatment or advice provided by a suitably qualified professional. Parents or carers should consult with their child’s treating professional before carrying out any strategies, using equipment, or otherwise incorporating any other information provided by the AHWBA Inc into their child’s activities. The AHWBA Inc disclaims any liability for any injury, loss or other damages to any person, organisation or object resulting from the use or misuse of any information obtained from the AHWBA Inc in any form.

 

REFUNDS
The AHWBA Inc does not offer refunds on any event tickets sold or on memberships. Thank you for your understanding. A limited exception applies for tickets sold for events that are cancelled due to unforeseen circumstances and in such a situation any refunds will be made at the sole discretion of the AHWBA Inc.

 

CODE OF CONDUCT FOR ALL MEMBERS

The AHWBA Inc is a peaceful one, with the sole intent on providing our four main services. Many people have volunteered for long hours behind the scenes in order to improve the lives of children, teenagers and adults with autism.

    By becoming a member, you agree that:

  • if any of our services exceeds your expectations and you are very happy – let the world know! If there is ever a situation where any of our services do not live up to your expectations then let us know by contacting enquiries@ahwbassociation.org
  • you will not post any negative experiences on any of our Autism Friendly Places on social media or other public forums. This could cause damage to the program’s reputation and discourage businesses from taking a part in it. By becoming a member you agree to advising the AHWBA Inc on any shortfall’s in expectation so that we can work with the place and improve services for our autism community.
  • as a member, you will use the above feedback procedure to provide any feedback about an Autism Friendly Place or any of our services.
  • we cannot stop negative social media posts about our AHWBA Inc, but please understand that we would prefer you to be more constructive in helping us improve our processes and operations by telling us directly. Many of the initiatives we are undertaking are bold and new concepts. We are entering new territory in educating the community by way of our Autism Friendly Program and Employment Service etc. We may indeed make some mistakes along the way. But, we are all in this together so do contact us (instead of the world) about improvements or complaints about any of our services. Thank you for your understanding.

 

FOR NON MEMBERS
If you are not an AHWBA Inc member, please follow our feedback procedure about Autism Friendly Places and any of the AHWBA Inc Services using the member’s procedure described above.


EMAIL
enquiries@ahwbassociation.org

TELEPHONE
1300 784 417